If you receive this call you are advised to hang up immediately.
If you are due anything extra in relation to a pension you would be contacted formally by the pension provider.
Protect yourself and NEVER provide personal information to a cold caller.
Please pass this information to family, friends, neighbours and anyone you think maybe vulnerable.
For general consumer advice ring Citizens Advice Consumer Service on 08454 04 05 06 or visit http://www.adviceguide.org.uk/
Computer Virus Scam – Beware of bogus phone call
Trading Standards has again received a new wave of calls from residents reporting a telephone scam in operation.
Please be extremely cautious should you receive a call from someone claiming they can solve a problem ‘they say’ you have with your computer. The caller may claim to be from Microsoft.
The caller will claim your computer contains a virus and they can help to remove it with remote access. Please do not be fooled into allowing access to your computer.
Do not open any programme or download any software even if you are told that should the problem not be solved, the computer will become unusable. This is a scam.
A card is posted through your door from a company called PDS (Parcel Delivery Service) suggesting that they were unable to deliver a parcel and that you need to contact them on 0906 6611911 (a Premium rate number).
DO NOT call this number, as this is a mail scam originating from Belize.
If you call the number and you start to hear a recorded message you will already have been billed £315 for the phone call.
Cheshire Constabulary Western Watch Office supports Home Watch Schemes across Chester, Ellesmere Port, Neston and Vale Royal, and is based in the Western Partnership Office, Northwich Police Station. Telephone 01606 364291 E-mail email@example.com
TO CONTACT THE POLICE CALL 101
IF YOU WISH TO PASS INFORMATION VIA AN INDEPENDENT ANONYMOUS SOURCE YOU CAN
CALL CRIME STOPPERS ON 0800 555 111, OR E MAIL www.crimestoppers-uk.org
- Trading Standards advise not to buy goods or services at the door
The following top tips to avoid being taken advantage of are:
- Never agree to have work done by someone calling uninvited at your door.
- If you need work carrying out to your property, make sure you shop around, get two or three written quotations for the cost of the work before agreeing to accept one.
- Check out the trader’s details, ensure that you have a full address and if possible a landline telephone number.
- Only pay a reasonable deposit up front. This should not be more than 10% of the total cost.
- Don’t agree to have work carried out straight away - take some time to think about it.
- Take recommendations from friends or family who may have recently had work carried out.
“Some doorstep traders are out to take advantage of vulnerable consumers and pressurise householders into buying goods or having work carried out often at an inflated price and to a poor standard. “Remember in most circumstances you have a 7 day cooling off period if you agree to work at your home”.
For details of reputable local traders:
- Visit: Age Concern trader register
- Telephone: 01606 844440 / 01244 401500
For your information Crimestoppers offer up to £2,000 reward for information on the theft of plaque for boys killed in Cheshire